Logbook Loans Team Leader

Role Purpose

To drive sales growth and portfolio quality for Logbook Loans within assigned branches or regions by supervising sales agents, executing field sales activities, and ensuring adherence to credit processes.

Key Responsibilities

Leadership & Team Management

·       Lead, coordinate, and train sales agents to achieve daily, weekly, and monthly targets.

·       Manage performance-based remuneration and motivate agents through structured incentives.

·       Team management and motivation

·       Performance management

·       Decision making

·       Conflict resolution and problem-solving

·       Strong people management skills

·       Sales and marketing capability

·       Effective communication and customer handling

·       Negotiation and closing skills

·       Analytical ability and attention to detail

·       High energy, target-driven mindset

·       Ability to plan and execute field activities

·       Integrity and reliability

·       Familiarity with productivity-based sales environments

Sales & Business Growth

• Execute field marketing activities, activations, partner engagements, and customer acquisition.

• Provide competitor intelligence and market insights to management.

 Portfolio Quality & Risk Management

• Portfolio management and monitoring to ensure quality disbursements.

• Build and maintain relationships with car yards, brokers,  motor vehicle stakeholders , and other market channels.

 Operational Excellence

• Ensure timely submission and accuracy of client documentation and logbook loan applications.

• Maintain compliance with credit policies, customer service standards, and regulatory requirements.

• Conduct regular team meetings, performance reviews, and field visits.

 Stakeholder Engagement-

• Execute field marketing activities, activations, partner engagements, and customer acquisition.

Required Qualifications-

• Bachelor’s degree in Business management, Sales, Marketing, entrepreneurship, or related field.

• At least 2 years’ experience in logbook lending or asset-based lending.

• Experience supervising sales agents.

Key Skills & Competencies

• Strong knowledge of logbook lending processes

• Sales and field relationship management

• Portfolio management, monitoring, quality  and risk controls

• Customer relationship management

• Loan documentation and compliance with policies and statutory legislation

• Experience in managing a sales team and sales agents

• Management of performance and bonus remuneration  based on loan disbursement.